Practice Management Program

Your go-to resource for building a more efficient, scalable, and patient-centered practice.

Register Now

*Access to course content is not immediate upon registration. Please allow 1-2 business days to receive an email with information on how to access the course in the AADSM Online Learning Center.

About

The AADSM Practice Management On Demand Course is a comprehensive virtual program tailored to help dental professionals build a more efficient, scalable, and patient-centered DSM practice. Through a structured, step-by-step approach, participants will learn effective workflows to treat patients with obstructive sleep apnea and enhance practice success. This self-paced course features recorded lectures and demonstrations from leading experts, offering practical insights and actionable techniques. Take your practice to the next level and register now.

Highlights

Expert-Led Content: Gain access to recorded sessions by experienced DSM providers who share their practical knowledge and best practices.

Free Resources: Receive a complimentary copy of the AADSM’s DSM Practical Guidebook: Policies and Procedures for DSM Practices ($300 value).

Free Practical Tools: AADSM members will have access to downloadable tools and templates discussed throughout the course, ready for immediate implementation in your practice.

Community Support: Engage with faculty and fellow participants through a dedicated private message board, fostering collaboration and ongoing support.

Target Audience

Dentists and clinical and administrative team members in general and specialized dental practices with an interest in screening for or treating patients with sleep-related breathing disorders.

While not required, it is strongly encouraged that dentists complete the AADSM Mastery Program and team members complete the DSM Team Training Program prior to registering for Practice Management On Demand.

Registration Rates

AADSM Member	$750
AADSM DSM Member	$375
AADSM Federal Service Member	$188
Nonmember	$1,000

We offer a 75% discount to AADSM members who are active-duty military or employed by the Veterans Administration or Federal Public Health Service. Join now or log in as a federal service member to access this discount.

Program Overview

Pre-Recorded Lectures and Demos + Live, Virtual Q&A Sessions

Expiration Date: None

Deadline for Completion: None

Presentations are comprised primarily of 10-minute to one-hour lectures and demos to ensure that the information is provided in short, digestible pieces that can be easily referenced as dentists and team members apply their knowledge in practice.

There will be three, one-hour virtual question and answer sessions per calendar year where faculty will be available to engage in open dialogue and answer your questions. See the Q&A Session Details section below for more information.

Discussion Board

Practice Management On Demand participants will have access to a private, online discussion board. Faculty members will be checking the forum regularly to answer your questions.

Learning Objectives

At the conclusion of this program, participants will be able to:

Discuss the importance of building and standardizing reimbursement procedures
Explore effective practice management models
Build strategies for team buy-in and training
Plan ways to meet patients where they are and customize treatment plans
Discover strategies to encourage patients to follow through with recommended treatment
Develop procedures for follow up appointments and ensuring patient adherence
Build a trust-based referral network in your area

Topics and Speakers

Meet the Faculty

PRACTICE MANAGEMENT ON DEMAND


Pre-Recorded Lecture	Christopher Hart, DDS	DSM Practice Model Decisions and Goal Setting A successful DSM practice can be developed around a variety of billing models. You’ll learn a simplified analysis and decision-making process to select a billing model appropriate for your practice’s goals.
Pre-Recorded Lecture	Machell Hoover, RDH	The Untapped Power of Team Buy-in Get your entire team to buy-in to the value of the DSM services you provide. Teach everyone on your team to harness the power of active listening and empathy to improve patient conversions.
Pre-Recorded Lecture	Courtney Snow	OAT Reimbursement Strategies Successful DSM teams have the skills to confidently and effectively discuss reimbursement and cost issues with patients. After this lecture, you’ll be able to develop a clear action plan to prepare your team to engage in these financial conversations.
Pre-Recorded Lecture	Paul Jacobs, DDS	Oral Appliance Therapy: Getting from "No' to "Oh" to "Go" How many times have your patients failed to take the steps needed to see a physician for diagnosis? We’ll teach you a tried-and-true algorithm based on effective communication and trust building to help patients take that next step.
Pre-Recorded Lecture	Diana Batoon, DMD	The Dentist’s Role as a DSM Consultant: Building Trust-Based Relationships Have you encountered physicians who refer to other dentists? Are you having trouble gaining access to commercial insurance networks? These are common early roadblocks to DSM success that you can overcome by targeting factors within your practice that you can control, rather than outside factors you cannot. Learn how to embody the role of DSM consultant for your community.
Demo	Machell Hoover, RDH Paul Jacobs, DDS	Effective Sleep Interviews and Smart Referrals: Building Trust from the First Encounter Case acceptance relies heavily on establishing trust with patients. This video demonstrates the key skills you can use to elicit authentic responses from patients and build trust.
Demo	Diana Batoon, DMD David Schwartz, DDS	Building Trust Based Physician Relationships Does it seem intimidating to try to build referral relationships with the local medical community? In this demo, you’ll see specific ways to get your foot in the door and have effective conversations to start your referral relationships off right.
Demo	Diana Batoon, DMD David Schwartz, DDS	Moving a Patient to "Yes" Even for motivated patients, conversion will depend on your ability to help the patient articulate their motivation for seeking treatment and to overcome barriers. In this demo, you’ll see examples of how to understand where the patient is at and how to move them to accept treatment.
Pre-Recorded Lecture	Courtney Snow	Presenting Out of Pocket Estimates Helping patients have a clear understanding of their financial responsibility is a conversation you can’t skip. You’ll learn clear steps to calculate the out of pocket estimate and present it to patients.

Pre-Recorded Lecture	Robin Ferguson, DDS	Harnessing the Power of the Delivery Experience The delivery appointment is crucial to helping a patient feel confident and well prepared for treatment. You’ll come away from the lecture with winning strategies for preparing the patient for success and maximizing their adherence to treatment.
Pre-Recorded Lecture	Trish Braga, DDS	Efficiently Finding Therapeutic Outcomes and Managing Objective Testing Ideally, a patient would feel immediate symptomatic relief and no side effects with use of an oral appliance, but real-world scenarios are much more complex. We will show you effective systems/workflows you can set up in your practice to support the clinical work of the calibration process. You’ll learn tried-and-true protocols for efficiently calibrating appliances and various options for in-office objective testing.
Pre-Recorded Lecture	Jarrett Grosdidier, DDS	Airtight Patient Follow Up and Why it Matters You may have seen that patient motivation wanes with delays in results and referring physicians want to see their patients treated quickly. You’ll be able to apply the recommendations in this lecture to improve team efficiency and avoid drawn out calibration times. Plus, we’ll share tools that you can use to collect objective data and treatment metrics to more clearly communicate your DSM success to treating physicians.
Pre-Recorded Lecture	John Carollo, DMD	Developing a Trust-Based Referral Network It is time to shine! Once you have started implementing all you are learning in this course, you’ll be excited to share your successes with patients and referral networks. This lecture presents practical strategies for enhancing your reputation and gaining greater reach into the medical community to promote the quality care you provide.

Q&A Session Details

Registration includes access three live virtual question and answer sessions per year where faculty will be available to answer questions. These sessions will not be recorded, and CE will not be provided. Registered attendees will receive information on live Q&A sessions in subsequent years and are invited to participate in these sessions on an ongoing basis.

Each session will begin at 7:00pm ET (6:00pm CT, 5:00pm MT, 4:00pm PT) and will be 1 hour in length. An email will be sent approximately one week in advance of each Q&A session with connection details.

Attendees can ask questions of Practice Management On Demand faculty at any time outside of the Q&A sessions via the private Practice Management Program Discussion Board.

Teaching Method

Practice Management On Demand is an electronically mediated, self-instructional continuing education activity, conducted through recorded lectures and demonstrations and live Q&A sessions using Zoom. When accessing the recordings, it is recommended that you use either Chrome or Firefox internet browsers. It is also recommended that you avoid using a cell phone. Access to the recordings will not expire.

Continuing Education

The AADSM is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

The AADSM designates the Practice Management On Demand course for a total of 14.5 self-instructional, electronically mediated continuing education credits.

Policies and Disclaimers

Cancellation Policy

All registrations are final; no refunds will be provided.

The AADSM reserves the right to cancel a course and provide a full refund should conditions warrant. The refund will only include the cost of registration for the course. Refunds will not be applied to the original payment source (i.e., credit card). Any refunds processed by the AADSM will be paid by check to individuals in the US (or e-payment to individuals who chose to set up an account in Bill.com) and by wire transfer to individuals outside of the US.

Endorsement

Any opinion expressed or communicated regarding any product, device or appliance during an AADSM educational program is solely the opinion of the individual(s) expressing or communicating that opinion, and not that of the AADSM.

The AADSM does not endorse or recommend any products or services. The AADSM does not review, investigate, or otherwise approve the quality, type, message, nature, or value of any product or service discussed in the course and assumes no liability of any kind for any verbal or written information provided by speakers or attendees. We encourage you to conduct your own independent research to verify and investigate any company prior to purchasing its products or services. Please consult your own professional legal, financial and medical advisors for advice concerning any products or services discussed.

As a result, AADSM disclaims any warranty or guarantee about the performance of any recommended product, device or service. AADSM provides a forum for the discussion of best practices in the field, but participants agree by attendance at AADSM events that AADSM has no liability or responsibility for any clinical or other outcomes from the matters discussed at their meetings.

The AADSM cautions participants about the potential risks of using limited knowledge when incorporating techniques and procedures into practice when they have not had supervised clinical experience or demonstrated competency.

Confirmation and Registration Disclaimer

An email confirmation will be sent after online registration is completed.

AADSM Code of Conduct

Please click here to review the AADSM’s official guidelines and requirements for behavior in an AADSM meeting. All course participants must observe all standards at all times. Violations of this code are taken seriously and may result in action including, but not limited, to limiting the ability to participate in the Practice Management Program.

Photography/ Recording Policy

Photography and/or recording of any kind (other than by the AADSM) of sessions and/or speakers is strictly prohibited.

Questions? Contact info@aadsm.org.