Store Policies

All store prices are subject to change. 

  • The AADSM does not deliver to post office boxes; please include a street address to ensure proper delivery. 
  • Allow up to 2-3 weeks for standard delivery (more for international orders). 
  • Next-day service is available for an additional fee; contact the AADSM National Office at (630) 686-9875 to inquire about next-day delivery.
  • Prepayment is required for all orders. 
  • Payment must be provided in U.S. dollars. 
  • All checks and money orders must be drawn on a U.S. bank. 
Sales Tax
  • Illinois Residents: If you are exempt from sales tax in the state of Illinois, your order must be accompanied by a copy of your tax exempt certificate. 
Returns and Refunds
  • Electronic-format and online products (slide sets, DVDs, etc.) are nonrefundable.
  • Minimum return order is $50.00.
  • A 10% restocking fee will be charged on all returns.
  • A copy of the original packing slip must be included with the return indicating the reason for the return.
  • Returns must be shipped to the AADSM in original, resaleable condition at the customer's expense. Returns made in less than new condition are nonrefundable.
  • Original shipping and handling charges are nonrefundable.
  • All product returns must be made within 45 days of purchase.
Damaged or Incorrect Orders
  • Damaged or incorrect orders will be replaced at no charge to the customer.
  • Claims for damaged or incorrect orders must be made within 45 days of receipt of your order.