PRACTICE MANAGEMENT ON DEMAND

Pre-Recorded Lecture

Christopher Hart, DDS

DSM Practice Model Decisions and Goal Setting

A successful DSM practice can be developed around a variety of billing models. You’ll learn a simplified analysis and decision-making process to select a billing model appropriate for your practice’s goals. 

Machell Hoover, RDH

The Untapped Power of Team Buy-in

Get your entire team to buy-in to the value of the DSM services you provide.  Teach everyone on your team to harness the power of active listening and empathy to improve patient conversions.

Courtney Snow

OAT Reimbursement Strategies

Successful DSM teams have the skills to confidently and effectively discuss reimbursement and cost issues with patients. After this lecture,  you’ll be able to develop a clear action plan to prepare your team to engage in these financial conversations. 

Paul Jacobs, DDS

Oral Appliance Therapy: Getting from "No' to "Oh" to "Go" 

How many times have your patients failed to take the steps needed to see a physician for diagnosis? We’ll teach you a tried-and-true algorithm based on effective communication and trust building to help patients take that next step.

Diana Batoon, DMD

The Dentist’s Role as a DSM Consultant: Building Trust-Based Relationships

Have you encountered physicians who refer to other dentists? Are you having trouble gaining access to commercial insurance networks? These are common early roadblocks to DSM success that you can overcome by targeting factors within your practice that you can control, rather than outside factors you cannot. Learn how to embody the role of DSM consultant for your community.

Demo

Machell Hoover, RDH
Paul Jacobs, DDS

Effective Sleep Interviews and Smart Referrals: Building Trust from the First Encounter

Case acceptance relies heavily on establishing trust with patients. This video demonstrates the key skills you can use to elicit authentic responses from patients and build trust.

Demo

Diana Batoon, DMD
David Schwartz, DDS

Building Trust Based Physician Relationships

Does it seem intimidating to try to build referral relationships with the local medical community? In this demo, you’ll see specific ways to get your foot in the door and have effective conversations to start your referral relationships off right.

Demo

Diana Batoon, DMD
David Schwartz, DDS

Moving a Patient to "Yes"

Even for motivated patients, conversion will depend on your ability to help the patient articulate their motivation for seeking treatment and to overcome barriers. In this demo, you’ll see examples of how to understand where the patient is at and how to move them to accept treatment.

Pre-Recorded Lecture

Courtney Snow

Presenting Out of Pocket Estimates

Helping patients have a clear understanding of their financial responsibility is a conversation you can’t skip. You’ll learn clear steps to calculate the out of pocket estimate and present it to patients. 

Pre-Recorded Lecture

Harnessing the Power of the Delivery Experience

The delivery appointment is crucial to helping a patient feel confident and well prepared for treatment. You’ll come away from the lecture with winning strategies for preparing the patient for success and maximizing their adherence to treatment.

Pre-Recorded Lecture

Trish Braga, DDS

Efficiently Finding Therapeutic Outcomes and Managing Objective Testing

Ideally, a patient would feel immediate symptomatic relief and no side effects with use of an oral appliance, but real-world scenarios are much more complex. We will show you effective systems/workflows you can set up in your practice to support the clinical work of the calibration process.  You’ll learn tried-and-true protocols for efficiently calibrating appliances and various options for in-office objective testing.

Pre-Recorded Lecture

Jarrett Grosdidier, DDS

Airtight Patient Follow Up and Why it Matters

You may have seen that patient motivation wanes with delays in results and referring physicians want to see their patients treated quickly. You’ll be able to apply the recommendations in this lecture to  improve team efficiency and avoid drawn out calibration times. Plus, we’ll share tools that you can use to collect objective data and treatment metrics to more clearly communicate your DSM success to treating physicians.

Pre-Recorded Lecture

John Carollo, DMD

Developing a Trust-Based Referral Network

It is time to shine! Once you have started implementing all you are learning in this course, you’ll be excited to share your successes with patients and referral networks. This lecture presents practical strategies for enhancing your reputation and gaining greater reach into the medical community to promote the quality care you provide.